Chris Helm is a seasoned Customer Success Strategist with over 12 years of experience in SaaS, identity, and healthcare. They have held various leadership roles, including Senior Customer Success Manager at McKesson and Manager of Client Experience at Intrado, and currently serve as an Enterprise Customer Success Manager at Conversica. Chris specializes in aligning solutions to client goals and fostering C-level partnerships to drive adoption and retention. They are also pursuing a degree in Business Administration, Management, and Operations from Indiana Wesleyan University.
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