The E-commerce MarketingInfrastructureNeeded To GrowConvertedin is a marketing operating system for e-commerce, which utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes ROI.

AI/ML

Analytics

E-Commerce

Retail

Convertedin

This department focuses on driving new business opportunities and managing relationships with potential clients.

Sales Development

This department focuses on managing client accounts and enhancing customer relationships.

Account Management

The Customer Experience Team at Convertedin focuses on enhancing customer satisfaction by leveraging shopper data and insights to optimize personalized multi-channel marketing strategies. They ensure seamless customer interactions and drive engagement, ultimately helping to maximize the return on investment for e-commerce clients. The team comprises a Customer Experience Associate, a Customer Insights Analyst, and is led by the Head of Customer Experience.

Customer Experience Team

The Product and Engineering team at Convertedin is responsible for designing, developing, and maintaining the company's marketing operating system. This team works collaboratively to transform data and shopper insights into personalized multi-channel marketing solutions, enhancing customer engagement and maximizing ROI for e-commerce businesses.

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Other teams

Account Management

Customer Experience Team

Product and Engineering