Antonio Serna

Head Of Customer Success And Sales Engineering - EMEA at Conviva

Antonio Serna has a diverse work experience spanning various roles and industries. Antonio started their career at Centro Tecnológico del Metal de la Región de Murcia, where they served as the Responsible for the Metrology Laboratory from September 2001 to August 2004.

Antonio then transitioned into sales and account management roles, working for companies like Microsoft Deutschland GmbH Ciao Commerce Division and nonstopConsulting. At Microsoft, they excelled as a Sales Manager E-Commerce Spain, providing e-commerce consultancy, addressing client concerns, and acquiring new e-commerce businesses. At nonstopConsulting, they served as an Account Manager Affiliate Marketing, developing growth strategies and monitoring affiliate program performance.

Antonio then delved into software engineering at EdSurge, where they worked as a Software Engineering Interim, focusing on front-end development and user experience design. Antonio later joined Videoplaza, now Officially Ooyala, as a Technical/Strategic Account Manager Southern Europe. In this role, they worked with large scale video broadcasters and publishers to assist with their monetization strategy through video advertising.

Antonio continued their career at Ooyala as a Senior Sales Engineer EMEA, supporting pre-sales activities and conducting demos and workshops with customers and prospects.

Most recently, Antonio held various positions at Conviva, starting as a Solutions Consultant EMEA in July 2018. Antonio then progressed to become a Solutions Architect EMEA, where they led and drove technical aspects of the sales process, including defining use cases and success criteria. Antonio further advanced to the role of Senior Solutions Architect EMEA, demonstrating their expertise in video delivery and analytics. Currently, they serve as the Head of Customer Success and Sales Engineering - EMEA.

Overall, Antonio possesses a strong blend of technical and sales skills, with a focus on customer success and delivering innovative solutions.

Antonio Serna has a Bachelor's Degree in Computer Science (E-Business) from Universidad de Murcia, which they obtained from 2005 to 2010. Prior to that, they had professional training in Industrial Design from Instituto Miguel de Cervantes, from 1999 to 2001. In 2014, Antonio completed a Certification Program in User Experience Design from General Assembly. Additionally, they obtained a certification in Front End Web Development Track from Treehouse Inc. in 2014.

Links

Previous companies

EdSurge logo
Microsoft logo

Timeline

  • Head Of Customer Success And Sales Engineering - EMEA

    February, 2023 - present

  • Senior Solutions Architect EMEA

    March, 2022

  • Solutions Architect EMEA

    February, 2021

  • Solutions Consultant EMEA

    July, 2018

View in org chart