Chanel B.

Chanel B. is an experienced backoffice employee at Coolblue since November 2020, specializing in administration and support for non-client-facing personnel. Key responsibilities include serving as the first point of contact for Coolblue's delivery services, coordinating with various divisions to ensure operational effectiveness, and managing administrative tasks. Previously, Chanel worked as a laptop specialist, engaging with customers across multiple channels and focusing on order processing and product-related issue resolution. In early 2023, Chanel served as a strategist brand and advertising intern at DEPT®, a leading technology and marketing firm. Prior experience includes a role as a service employee at Pathé Theatres B.V. Chanel is currently pursuing a Master of Science in Digitalisation in Work and Society at Erasmus University Rotterdam, having also completed a pre-master's program and a bachelor’s in International Creative Business at Inholland University of Applied Sciences, complemented by a minor in Cross Cultural Business Skills.