Frederic Klapwijk is an experienced professional currently working as an Analist fysieke winkels at Coolblue since September 2023. Prior to this role, Frederic served as a Procesmanager at Guidion from June 2016 to August 2023, and had earlier experience as a Technische Helpdesk, where responsibilities included serving as a technical point of contact for COAX technicians and overseeing the technical skills assessment of junior staff. Additional roles include Team Lead Customer Care at NADUVI from November 2020 to February 2021, Specialist klantbeleving at bol.com from December 2013 to April 2014, and Klantenservicemedewerker at Xerox from July 2013 to November 2013. Frederic holds a Master's degree in Spatial, Transport and Environmental Economics from Vrije Universiteit Amsterdam and a Bachelor's degree in Economics & Business Economics from Utrecht University.
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