Mark Kientz

Mark Kientz possesses a diverse background in customer contact analytics and operations, currently serving as a Senior Analyst in Customer Contact Analytics and Operations at Coolblue since September 2017. Prior to this, Mark Kientz gained experience at Webhelp from January 2012 to December 2016, working as an Agent in the Businessdesk Project Nuon, handling second-line complaints for MKB/KZM clients, and as an inbound Callcenter agent for ING. Additional experience includes bartending at Whisk(e)y- & Speciaalbiercafé De Toeter from 2011 to 2012 and night reception duties at Hotel Schimmelpenninck Huys from September 2006 to December 2010. Mark Kientz holds a degree in HBO Informatica and completed studies in Rechtsgeleerdheid Ba.