Sarah Kirkness is an experienced professional with a strong background in knowledge management and customer success within the legal sector. Currently serving as the Manager of Knowledge Management at Cooley LLP since June 2022, Sarah has previously held the position of Strategic Customer Success Manager at Litera Microsystems from January 2021 to April 2022, where engagement with international law firms and technology integration was a key focus. Prior to that, Sarah spent nearly a decade at Shearman & Sterling LLP as a Senior Professional Support Lawyer, contributing extensive expertise to the firm.
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