AP

Anna Pascual

Office Manager/Customer Care Team at Copan Diagnostics

Anna Pascual has a diverse work experience spanning over several years. Anna began their career at Breg in 2004, where they held various roles such as Event Planner, Trade Show Coordinator, Field Support Liaison, and Customer Relations Representative. In these positions, they demonstrated excellent customer care skills and utilized their product training to provide solutions and mediate conflict.

In 2019, they joined Acutus Medical, Inc. as a Document Control Specialist, where they maintained open communication with their supervisor and managed records for processing change orders. Anna then transitioned to the role of Customer Care Coordinator, where they developed solutions based on interdisciplinary data analysis and ensured compliance with quality system procedures and regulatory requirements.

Currently, Anna is working at COPAN Diagnostics, Inc. as an Office Manager/Customer Care Team. Anna'sresponsibilities include managing office operations, providing customer service support, and implementing on-site COVID-19 procedures and safety protocols to protect manufacturing continuity. Anna also oversees logistics audit, inventory of production/office supplies, and maintenance work orders.

Anna has consistently demonstrated exceptional customer service, attention to detail, and adherence to regulatory procedures throughout their career.

Anna Pascual completed a Paralegal Studies Certificate at Chapman University. No specific start or end years were provided for this education.

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Timeline

  • Office Manager/Customer Care Team

    July, 2020 - present

  • Customer Care Coordinator

    June, 2020