COPC Inc.
Khushbu Parik is a seasoned professional in research and marketing with a diverse background spanning over eight years. Currently serving as a Senior Researcher at COPC Inc. since June 2023, Khushbu previously held the position of Manager - Marketing and Research at KOTRA from September 2017 to June 2023, where responsibilities included identifying trade opportunities for South Korean companies and analyzing industry trends. Prior to KOTRA, Khushbu worked at Kantar as a Research Manager and Associate Research Manager, contributing to customer and employee satisfaction studies and strategic research solutions. Educational qualifications include a Master's degree from KJ Somaiya Institute of Management and Research and a Bachelor's in Electronics and Communication from Acropolis Institute of Technology and Research.
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COPC Inc.
COPC Inc. provides consulting, training, certification and the RevealCX™ software solution for operations that support the customer experience. They work with companies to increase sales, improve customer satisfaction, and build brand loyalty by helping them address root causes of customer issues and better manage complex customer journeys.