Nancy Shoup

Director Process Improvement (business Transformation, Strategy, Change Management)

Nancy Shoup, MBA, LEAN, currently serves as Director of Process Improvement at Copeland, where responsibilities include overseeing business transformation for Sales, Inventory, and Operations Planning in a $400M organization. Prior to this role, Nancy held various positions at Emerson Commercial & Residential Solutions, including Director of Continuous Improvement and Senior Project Program Manager, focusing on Lean methodologies and managing complex projects with substantial financial stakes. Earlier experience includes a Senior Project Manager role at Nestlé Purina North America, where Nancy enhanced production processes and led SAP ERP deployments, as well as a career at Anheuser-Busch spanning multiple roles in IT project management and transformation. Nancy holds an MBA from Webster University and a BA in Management from the University of Illinois Springfield. Key skills encompass process strategy, project management, team leadership, and digital transformation.

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