Manuel Jacobo

Manuel Jacobo is currently the Change Management Lead at Coppel, specializing in organizational change and strategic leadership. A certified Prosci® Change Management Practitioner, they have successfully driven transformative initiatives throughout their career, most recently coordinating a transition for Heineken Logistics as a Change Management Consultant for Prosci. Manuel graduated from Tecnológico de Monterrey with a Bachelor of Business Administration, achieving top 5% honors, and holds a Diploma in Wellness and Positive Leadership from Universidad Tecmilenio. With a background in marketing and project management, they have consistently optimized processes and led multidisciplinary teams to enhance operational efficiency and client satisfaction.