Roberto Probert Avila is an experienced professional in business strategy, customer quality, and process optimization. They served as a Business Project Manager for CRM at Kavak.com from 2021 to 2022 and currently lead strategic alliances at Coppel SA de CV since 2021. Previously, Roberto contributed to customer quality and dealer development at NISSAN Mexicana S.A. de C.V. from 2019 to 2022, where they developed the "Voice of Customer" program and managed digital projects. Roberto holds a degree in Mechanical Engineering and a specialization in Project Management from Universidad Panamericana, completing their studies in 2019 and 2020.
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