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Dean Yenson

Senior Director - Customer Experience Delivery - Americas at Copperleaf

Dean Yenson is a seasoned professional in the field of customer experience and analytics with extensive experience across various industries. Currently serving as Senior Director at Copperleaf Technologies, Dean oversees project delivery across the Americas. Previous roles at Copperleaf include Director of Customer Experience Delivery and Practice Lead for Gas Transmission & Distribution. Prior to Copperleaf, Dean worked at EY as a Manager focusing on the Short-term Insurance Industry and participated in regulatory framework initiatives. Dean began career at Deloitte Consulting, specializing in health and actuarial analysis, and held a position at Mercer as a Benefits Administrator. Academically, Dean holds a Certificate in Actuarial Science and a Bachelor of Applied Science from Simon Fraser University.

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