Michael de Luca

Michael De Luca is an experienced Network Analyst currently employed at CopperTree Analytics since October 2019. Prior to this, Michael held various positions at Shaw Communications from May 2006 to July 2019, beginning as a Technical Support Representative and advancing through roles such as Business Technical Support Representative, Enterprise NOC Front Line, and ultimately Network Analyst. In this capacity, Michael supported enterprise voice and data customers, ensuring secure corporate network connectivity while collaborating with a team of 20 professionals. Michael's early career involved providing support for commercial accounts across multiple provinces and delivering high-level customer service to Shaw's enterprise clientele. Michael attended RRC Polytech, focusing on Telecommunications Engineering from 2002 to 2004.