Josh Montgomery is an experienced product specialist at Corcentric, where responsibilities include onboarding new clients, managing product support communications, facilitating billing management, analyzing customer trends, and producing operational reports since June 2016. Prior to this role, Josh worked at CSC from October 2005 to June 2016, serving in various positions including Customer Support Supervisor, overseeing a high-volume contact center with 25 employees, and resolving escalated customer issues. Other roles included Travel Analyst/Auditor and Customer Support Associate, contributing to his extensive experience in customer support and financial processes. Josh holds a diploma from Woodbridge Senior High School, graduating in 2003.
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