Meaghan Thompson, MBA, CSSGB, is an experienced Customer Success Manager currently working at Corcentric since July 2022, where responsibilities include managing client relationships, driving customer adoption of SaaS solutions, and enhancing customer experiences. Prior to Corcentric, Meaghan held similar roles at Chargebacks911 and Stratus Video, focusing on maximizing client performance and developing team processes. Previous positions include Client Manager III at Syniverse, IT-Call Center Liaison at TechnoComp, and management roles at ThyssenKrupp Elevator and Verizon Wireless, where efforts centered on customer satisfaction, operational efficiency, and team supervision. Educational credentials include a BA in Communication from The Ohio State University, an MBA with a focus on HR from Franklin University, and multiple certifications from Villanova University in Six Sigma and Project Management.
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