Colleen Jiang has a diverse work experience spanning various companies and roles. Colleen currently holds the position of Head of Product at Cord since 2023. Prior to that, they worked at Bumble as a Product Manager, where they led a product team in driving global growth by internationalizing and localizing the app for non-English language audiences. Colleen also played a key role in Bumble's launch in Japan and implemented app UX improvements for Chinese, Japanese, and Korean users. During their time at Bumble, they successfully grew the Japanese user metrics by 4x year over year compared to English metrics.
Before Bumble, Colleen worked at Trainline as a Senior Product Manager, where they led the product roadmap for digital ticketing and search. Colleen also owned core e-commerce backend services and worked closely with engineers to integrate industry data feeds and create APIs for frontend clients.
Prior to Trainline, they were a Product Manager at Citymapper, where they established new market entry strategies and improved the user experience in 10 global markets. Colleen collaborated with engineers and designers to develop city-specific and global product features and analyzed user feedback to prioritize product improvements.
Colleen started their career at Medallia as a Senior Analyst and later as an Analyst in Client Solutions & Services. Colleen implemented and serviced Medallia's customer experience management platform for multinational corporations, including a top client worth $1.1 million per year.
Before Medallia, they gained experience as a Marketing and Strategy Intern at DeNA, where they analyzed monetization and game play data to increase average revenue per user. Colleen also assisted in developing the overseas expansion strategy for a new social gaming platform.
Lastly, Colleen worked as an International Business Intern at the Ministry of Economy, Trade and Industry, where they produced Japanese to English translations for the Ministry's website and attended conferences to promote foreign investment in Kansai, providing interpretation services between Japanese and English for Ministry officials and foreign businesses.
Colleen Jiang's education history includes attending Stanford University, where they obtained a Bachelor of Arts degree. Colleen'sfield of study focused on International Relations and East Asian Studies. Additionally, they also attended Doshisha University, where they pursued studies in Japanese Language and History. Specific start and end years for these educational experiences were not provided.
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