Sergio Arena is a Senior Business Analyst at Cordis, currently managing the Internal KPI Metrics Project while also improving SOP documentation and streamlining processes. Previously, they held roles at DCinemaNOC, Cardinal Health, Tribune Media Services, Web-Lab Products Corp, and Imprint Genetix, where they gained extensive experience in business analysis, remote support, and procurement. Sergio has a Bachelor of Business Administration from Miami Dade College and an I.T. Generalist degree from FastTrain of Kendall. Additionally, they provide bookkeeping services for small businesses through Efficaciae LLC and are certified as a Scrum Product Owner (CSPO).
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