Core Technology Systems
Lucy Surtee is a seasoned Customer Success Manager with extensive experience in managing client relationships across various sectors. Currently at Core Technology Systems, Lucy has previously held similar roles at Schneider Electric, edays, and CloudCall, where responsibilities included managing significant account portfolios and ensuring optimal software utilization. Additional experience includes account management for energy consultancy at Ørsted, sales coordination at Hanson UK, customer service at Plumbing Trade Supplies, and supervisory roles at The Heart of England Co-operative Society Limited. Lucy's comprehensive background in customer engagement and account management is supported by a solid foundation from Guilsborough School.
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Core Technology Systems
Core is a Microsoft Gold partner managed services company for people and businesses who want to realise modern workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise your Microsoft investments. We put you in control of transforming your business through technology, changing the way your business works. We do this by listening to your needs and understanding them, so you get the outcomes you need. Powered by Microsoft, we provide solutions that can transform your business and improve the way you work. Our approach is centred around our three pillars – Envision, Onboard, Drive Value. We work with you to understand the context of your organisation; defining the scope and objectives, so we can create user adoption plans and onboarding activities to successfully implement the change in technology. Throughout it all, we gather feedback, measure business outcomes, and identify areas for improvement ensuring future capabilities are road mapped and scaled. Ultimately, we put you in control; implementing the technology, along with our people to transform, energise and empower your users, delivering positive transformational change outcomes.