Ross Connon

Application Support Manager at Core Technology Systems

Ross Connon is an accomplished IT professional with extensive experience in application support and service management. Currently serving as the Application Support Manager at Core Technology Systems since May 2023, Ross previously worked as an Application Support Specialist for Northumbria Healthcare NHS Foundation Trust for a brief period. Prior roles at Perfect Image Ltd included positions such as Service Desk Manager, Service Account Manager, Applications Team Leader, and Service Desk Analyst, spanning from March 2019 to March 2023. Ross also held the role of Technical Product Support Specialist at t-mac Technologies Limited and served as an IT Support Analyst at Utilitywise. Earlier career experience was gained at Whickham School and Sports College, where Ross progressed from IT Apprentice to Senior IT Support Technician from July 2011 to March 2017.

Location

Newcastle, United Kingdom

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Core Technology Systems

Core is a Microsoft Gold partner managed services company for people and businesses who want to realise modern workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise your Microsoft investments. We put you in control of transforming your business through technology, changing the way your business works. We do this by listening to your needs and understanding them, so you get the outcomes you need. Powered by Microsoft, we provide solutions that can transform your business and improve the way you work. Our approach is centred around our three pillars – Envision, Onboard, Drive Value. We work with you to understand the context of your organisation; defining the scope and objectives, so we can create user adoption plans and onboarding activities to successfully implement the change in technology. Throughout it all, we gather feedback, measure business outcomes, and identify areas for improvement ensuring future capabilities are road mapped and scaled. Ultimately, we put you in control; implementing the technology, along with our people to transform, energise and empower your users, delivering positive transformational change outcomes.


Employees

51-200

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