Raj Gaurav is a seasoned Process Consultant specializing in ServiceNow and OpenText SMAX at Core42 since December 2022, with a focus on ITSM and CSM implementation and administration, service catalog management, and service delivery governance. Previously, Raj accumulated extensive experience at Tata Consultancy Services from January 2010 to November 2022, taking on roles such as Service Management Consultant for the Enterprise Cloud Platform and Service Delivery Lead at McKinsey & Company, where responsibilities included leading L3 support and implementing ITSM solutions. Raj's background also includes Change and Release Management at Sears Holding Corporation and project leadership roles at TCS, along with a foundation in mainframe development within the banking sector. Raj holds an Engineer's Degree in Information Technology from Dr. A.P.J. Abdul Kalam Technical University.
This person is not in any teams
This person is not in any offices