AE

Ashok Kumar Elangovan

Customer Success Manager at CoreStack

Ashok Kumar Elangovan has a diverse work experience spanning multiple companies. Ashok Kumar is currently employed at CoreStack as a Customer Success Manager, a position they started in April 2022. Prior to this, they worked at Mindtree for over a decade from June 2011 to April 2022. At Mindtree, they served as a Technical Manager and was responsible for managing a team of 160 members. Their role involved meeting KPIs, conducting process reviews, driving techs towards meeting metrics and SLAs, setting goals for team members, and analyzing data for performance improvement.

Before Mindtree, Ashok worked at IBM from June 2007 to June 2011 as a System Operation Specialist. In this role, they handled L2/L3 Windows server issues, administered and maintained servers remotely, performed backups, installed antivirus software, monitored server performance, performed security updates, and coordinated hardware replacements.

Ashok's earliest work experience was at Tata Consultancy Services, where they worked as a System Specialist from October 2006 to May 2007. In this role, they resolved various IT issues related to Lotus Notes, profile configurations, security administration, printer problems, internet/intranet access, and file restores.

Overall, Ashok has gained extensive experience in technical management, server administration, and IT problem resolution throughout their career.

Ashok Kumar Elangovan attended Anna University from 2001 to 2005, obtaining a Bachelor of Technology degree in Information Technology.

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Timeline

  • Customer Success Manager

    April, 2022 - present

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