Veronica Franklin is a Financial Systems Professional with extensive experience in client satisfaction and retention, specializing in accounting and technical support within the financial industry. They have held positions such as Lead Product Support Specialist and Senior Customer Support Associate at Finastra, where they managed balance reconciliation and resolved complex client issues. Currently, they work as a Senior Client Service Specialist at Corient, focusing on operational aspects of client onboarding and account management. In addition to their financial expertise, Veronica is a Group Fitness Instructor and Zumba Instructor, showcasing their versatility and commitment to health and wellness. They are actively learning SQL to further enhance their data analysis capabilities.
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