Niclas S. currently works at Frankfurter Volksbank Rhein/Main as an IT-Service Desk professional, providing 1st and 2nd level support while managing technical incidents and assisting employees with IT requests. Responsibilities include monitoring approximately 500 self-service terminals and managing the provisioning and configuration of workplace computers. Prior experience includes an apprenticeship at Equinix as an IT Specialist in Systems Integration and related education at Werner-von-Siemens-Schule Frankfurt.
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