James Starks is the Director of Implementation at Corpay and brings an extensive background in call center management, sales, and financial services. Previously, they served as the Executive Director of call center operations at GEMA, where they developed strategies that created a $5 million monthly revenue stream. With roles including Operations Manager at multiple firms, Starks excelled in team building, strategic planning, and process improvement. They currently also consult for call centers, focusing on enhancing operational performance and client satisfaction.
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