Timothy McCarthy is an experienced IT professional currently serving as a Service Desk Technician II at Corporate One Federal Credit Union since July 2014, specializing in desktop support and system upgrades. Prior experience includes a role as an IT Contractor at TEKsystems and an Operational/Technical Support Intern at Per Scholas. Timothy has acquired certifications in CompTIA A+, Network+, and Call Center operations through formal education at Per Scholas and holds a Certified Pharmacy Technician credential. Earlier roles include positions in customer care and technical support related to fiber optic technology. Additionally, Timothy has experience as a truck driver, demonstrating versatility in both technical and logistical fields.