Tracy Downs

Tracy Downs is an experienced professional in client success and marketing, currently serving as the AVP of Onboarding and Client Success at Corporate One Federal Credit Union since May 2021. Previously, Tracy held similar roles at Sherpa Technologies, LLC and ClickSWITCH, focusing on client-centered strategies and departmental leadership. With a foundational career at WinSouth Credit Union in various leadership positions, Tracy successfully managed marketing initiatives and brand development. Notable earlier experience includes directing children's ministries at First United Methodist Church and advancing through multiple roles at Jefferson County Employees Credit Union, enhancing operational efficiency and member services. Tracy's educational background includes a Marketing Strategy Certificate from Cornell University and multiple certifications in project management and eMarketing.