S. L.

Senior Escalations Support at Corsair

S.L. began their work experience in 2004 as a General Manager at Lush Fresh Handmade Cosmetics North America. They led a top 10 shop with a creative, dynamic leadership style, and focused on providing a unique and genuine customer experience. S.L. also engaged staff through ongoing training and development.

In 2012, S.L. transitioned to the role of an Emergency Communications Specialist at the Orange County Sheriff's Office in Orlando, Florida. They had direct communication with citizens, deputies, dispatchers, and superiors, and utilized good judgement and support for emergency and non-emergency calls. S.L. was well-versed in CAD and responsible for accurately entering various types of information.

S.L. then pursued their interest in Information Technology and became an Information Technology Student at the Robert Morgan Educational Center and Technical College in 2018. They presented various IT and administrative support projects to colleagues and focused on developing broad, transferable skills in the industry.

Following their studies, S.L. joined Ulta Beauty in 2019 as a Customer Service Specialist. In this role, they determined guest needs, answered questions about products and services, and informed guests about current promotions and events. S.L. also contributed to store metrics and goals.

Most recently, in 2020, S.L. began working at Corsair as a Technical Support Specialist. Further details about this role were not provided.

From 2018 to 2019, S. L. attended Robert Morgan Educational Center And Technical College, where they pursued a degree in Computer Systems and Information Technology. Their field of study during this period was Computer and Information Sciences and Support Services.

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