Stephen Pinto is an experienced Operations Manager and Team Leader at Corsearch since June 2021. Prior to this role, Stephen served as a Process Lead at Sterling from March 2018 to May 2021, where responsibilities included managing team queries and maintaining quality and productivity in the absence of the Team Leader. Stephen's career also includes experience as a Retention Specialist at Tech Mahindra Business Services, where work focused on retaining clients for a UK mobile service provider while ensuring a positive Net Promoter Score. Earlier, Stephen began as a Customer Service Representative at Intelenet Global Services Limited in Mumbai. Stephen holds a Bachelor's degree in Management Studies with a focus on Finance from the University of Mumbai and a Higher Secondary Certificate from St Francis d'Assisi College.
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