Camila Fontanella

Camila Fontanella currently serves as the CS Team Lead for GTM Offers at Cortex, a position held since January 2022, where key responsibilities include leading customer success delivery, designing customer journeys, developing operational playbooks, and aligning with Product and Sales teams to enhance value delivery. Prior to Cortex, Camila was a Senior Customer Success Manager at Leads2b from January 2019 to December 2021, with previous roles spanning from Growth Product Manager to Customer Success Manager and Sales Development Representative at Paraná Banco S/A. Early career experience includes positions as an Account Executive at Flex Relacionamentos Inteligentes and Citibank. Camila holds a Bachelor's degree in Psychology from UNDB and is currently pursuing Professional Training in Clinical Psychoanalysis at Instituto Holístico Português.