Kelsey Allanson is an experienced professional in customer success and experience management, currently serving as a Senior Customer Success Manager at Cortex since June 2025. Kelsey has held various leadership roles, including Director of Customer Experience and Customer Success Lead at SqlDBM from February 2024 to March 2025, and Customer Success Manager at Jellyfish between September 2022 and February 2024. Additional experience includes serving as Enterprise Customer Success Manager for Large Accounts at Airtable and Customer Success Manager at Shortcut. Klaysey started their career as an Enterprise Account Manager at ReviewBuzz and as Client Sales Director at Varsity Tutors, showcasing expertise in enhancing customer satisfaction and engagement. Kelsey holds a Bachelor of Arts in Sociology from California State University San Marcos, earned between 2011 and 2013.
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