Kierran Petersen is an experienced professional with a background in customer support, podcast production, and social media management. Currently serving as Partner Support Lead at Cortico since May 2023, Kierran previously held roles at DonorsChoose, where responsibilities included resolving customer complaints, managing technical issues, and automating office processes to achieve significant cost savings. Prior experience at HubSpot involved producing and marketing popular podcasts, significantly increasing listener numbers, while earlier roles at GBH and BBC News contributed to skill development in social media management and content creation. Kierran holds a Bachelor of Arts degree in Journalism & Mass Communication from The George Washington University.
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