Fabrice LAMBERT

Head of ITOM & ITSM Customers Service, France at Coservit

Fabrice LAMBERT has worked in the IT industry since 2010. From 2010 to 2012, they worked at AUTO DAUPHINÉ as a Chargé de Projets Système d'Informations, where they were responsible for projects related to the implementation of activity reporting tables. From 2012 to 2015, they worked at Soft-nrg France as a Chef de projets - Consultant Intégration, where they managed a project for BMW France to create an online appointment booking tool. Since 2015, they have worked at ServiceNav, an EasyVista Solution, where they have held two roles. As Head of ITOM & ITSM Customers Service, France, they have been responsible for overseeing the team of 12 employees, managing their activities, and recruiting new members. As Responsable de l’équipe Avant-ventes, Projets et Support, they have been responsible for leading their team in various missions, including pre-sales, demonstrations, project delivery, customer support, and product support.

Fabrice LAMBERT received their Master in Management of Information Systems and Organizations from Grenoble IAE in 2011. Fabrice also earned a Licence in Commerce and Management from Grenoble Ecole de Management in 2007.

Links

Timeline

  • Head of ITOM & ITSM Customers Service, France

    July, 2022 - present

  • Responsable de l’équipe Avant-ventes, Projets et Support

    January, 2018

  • Responsable de projets - Consultant

    August, 2015

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