Melody Fields

Melody Fields has extensive experience in customer service and account management across various industries. Currently serving as a Customer Representative at Ally Financial since October 2019, Melody showcases dedication to customer service by assisting clients with financial challenges and mentoring colleagues. Previously, as a Manager in Account Management at Favorite Healthcare Staffing, Melody orchestrated client relations and staffing needs, while also holding roles as a Renewal Specialist at Brightway Insurance, where retention efforts were emphasized, and as a Collector at ADT Security Services, focusing on payment resolutions. Additionally, Melody works as a Brand Ambassador for Media Star Promotions. Academic qualifications include a Master of Arts in Organizational Management from the University of Phoenix, a Bachelor's Degree in Human Development and Family Studies from Florida State University, and an Associate's Degree in Business Administration and Management from Tallahassee State College.