Traci Ruffner

Traci Ruffner is a seasoned professional with extensive experience in technical support and client relations within the software and IT sectors. Currently serving as a Senior Technical Support Specialist at CosmoLex since February 2021, Traci has previously held roles including Technical Support Specialist and Technical Onboarding Specialist at Rezdy, where responsibilities included customer training and system integration. Additional experience includes positions at PetroChoice, Fast Lane, Ateb, Inc., Rally Software, and Vintage Enterprises, highlighting a strong background in client management, training, and administrative support. Traci holds an Associate's degree in Applied Science and a Business Core Certification, along with a certification as a North Carolina Notary Public. Recognized as CosmoLex Employee of the Month in March 2022, Traci demonstrates a commitment to excellence in service delivery.