Nick Toone

Nick Toone leads CoSo's Customer Success Team who ensure that CoSo’s customers always have a smooth experience. With 20 years of Customer Support and Success experience, Nick is responsible for strengthening relationships and ensuring client satisfaction. By working closely with Sales, Support and Operations, Nick’s team always goes the extra mile to ensure a timely response for client queries and requests. By building and maintaining relationships both inside and outside of the company, Nick and his team have proudly ensured excellent satisfaction ratings and a high customer retention rate. Before joining CoSo, Nick worked at a variety of well-known organizations such as Adobe and Halogen Software, always in a client-first centered role.