Gemma Ring currently serves as the Global Process Owner for Order to Cash (O2C) and Purchase to Pay (P2P) at Costa Coffee, a position held since December 2018, where leadership encompasses overseeing the Accounts Payable, Accounts Receivable, and Banking teams. Prior experience includes serving as Business Process Change Lead for Whitbread, successfully transitioning Costa Coffee to Fusion Cloud following the implementation of Oracle Fusion ERP for Premier Inn and Restaurants. Additional roles at Whitbread involved leading finance transformation initiatives, managing a team responsible for £4bn of assets, and undertaking capex analysis. Early career positions spanned financial analysis and accounting roles at Costa Coffee and Whitbread from 2000 to 2010.
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