Chad Diaz II, PhD, is currently the Director of Solution Delivery at Cotality, a role they have held since 2024. Prior to this, they served in various positions at Cotality, including Senior Manager and Configuration Analyst. Chad has also contributed to the customer service field through roles at Walmart and Next Gear Solutions. They earned a Doctor of Philosophy in Business Administration with an emphasis in Management Information Systems from the University of Mississippi, where they also worked as a Graduate Assistant.
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