Chad Koetje is a Director of Customer Success with 15 years of experience in the insurance industry. They have held various positions, including Recreation Claims Supervisor and Project Manager at Farmers Insurance, as well as Client Success Director at Cotality, where they lead teams and drive high-value, customer-centric initiatives. Chad developed and mentored professionals, managed significant operational budgets, and implemented processes that improved efficiency and customer service. They earned a Bachelor of Arts in Communication from Central Michigan University.
This person is not in any teams
This person is not in any offices