Denise Borgia

Denise Borgia, MBA, MAT, is a Senior Customer Success Leader at Cotality, where they apply over 30 years of expertise in artificial intelligence and customer retention strategies to exceed sales quotas. In this role, Denise develops and executes retention and upselling strategies for high-value accounts, manages contracts, and collaborates with product managers to drive business growth. Previously, Denise held notable positions at Sun Microsystems and IBM Analytics, excelling in sales engineering and project management. They earned an Executive MBA and a Master of Arts in Teaching from Purdue University and the University of Southern California, respectively.