Matt Elston is a Senior Professional and Learning Specialist at Cotality, where they oversee role-based training needs within the Customer Experience function while engaging with stakeholders to develop innovative learning approaches. Previously, they held managerial roles in Learning and Development at Walmart and Michaels Stores, and extensive experience as a Senior Training Manager at AT&T Mobility, where they designed courses and achieved significant training efficiency improvements. Matt earned a M.S.Ed. in Curriculum & Instruction and a B.A. in Educational Psychology from Southern Illinois University, Carbondale, contributing to a strong foundation in educational methodologies.
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