Philip M. is a business analysis leader currently serving as a Principal at Cotality and has extensive experience in business process management and functional consulting. They hold an MBA from the Australian Institute of Business and are a Lean Six Sigma Black Belt and a SAFe® 6 Practitioner. In previous roles, Philip managed a contact center team at Bupa and served as a Senior Salesforce Functional Consultant at Merkle Australia, among various positions in operational excellence and process improvement. With a keen interest in technology, engineering, investing, and politics, Philip is certified in multiple Salesforce platforms and has a diverse background in both the insurance and consulting sectors.
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