Ryan Rickards

Ryan Rickards is a seasoned professional in solution management and customer experience strategy, currently serving as a Senior Principal at Cotality, where they focus on process improvements and sustainable solutions. Previously, Ryan held significant roles at companies such as Everon, where they led a large team to enhance customer satisfaction, and Stanley Black & Decker, where they transformed the employee experience through a global portal. With a career spanning diverse industries, Ryan has consistently demonstrated a commitment to driving operational efficiency and implementing innovative strategies to improve performance and customer engagement.