Michelle Burns is a seasoned instructional designer and program manager with extensive experience in eLearning and training content development across multiple industries. Currently serving as the Couchbase Academy Program Manager and E-learning Developer at Couchbase since April 2020, Michelle has authored certification courses and managed training creation using ADDIE and Agile methodologies. Additionally, Michelle contributes as a Course Author for LinkedIn Learning, developing a course on Couchbase. Previous roles include Senior Mid-Market Customer Success Content Creator at Adra, Education Consultant at BlackLine, and Instructional Designer at Capital One Bank, among others. Michelle holds a Master's degree in English Literature from California State University-Northridge and a Bachelor's degree in History, English, and Secondary Education from King's College.
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