Reena Mistry

Reena Mistry is a Senior Customer Support Engineer at Couchbase since September 2020, with a robust background in software support and technical consulting. Previous experiences include roles as a Software Support Engineer at Jitterbit, where Reena honed skills in data transformation and SLA management, and as a Technical Consultant at IBM, focusing on enterprise architecture in a JEE environment. Earlier career positions involved managing incident and request queues as a Java Support Developer at Hitachi Capital and providing 3rd line support for the Coal Authority while working at SciSys. Reena began her career as a Junior Java Support Analyst at Result Group Ltd, resolving application errors for major clients. Education includes a Master of Science in International Business from the University of Birmingham and a Bachelor of Science in Mathematics and Computer Science from The University of Manchester.