Coco Chen

Coco Chen is currently a Process Innovation Manager at Coupang and has previously held various roles at Uber, including Community Operations Manager and Safety Investigations Specialist. They also worked as a Public Relations Analyst for the Ministry of Health & Family Welfare and as a Social Media Specialist at EZTRAVEL CO., LTD. Coco holds a Bachelor's degree in Chinese Language and Literature from the University of Taipei, which they completed in 2016. With experience in social marketing, customer experience, and last-mile logistics operations, they bring a strong background in managing teams and optimizing processes.