Sylvia Lee is an accomplished professional with extensive experience in program management and operations within e-commerce. Currently serving as Senior Manager of Selection Onboarding & Catalog Operations at Coupang since April 2023, Sylvia previously held various senior positions at Amazon from 2016 to 2023, including Senior Program Manager and Team Lead for Seller Experience. In these roles, Sylvia focused on enhancing seller experiences, improving policy fairness, and addressing seller quality through cross-functional collaboration. Sylvia's career began in retail management as Assistant Store Manager at Abercrombie & Fitch, where responsibilities included driving sales and managing a diverse team. Sylvia holds a Bachelor of Commerce in Marketing and International Business from The University of British Columbia and participated in exchange studies in Japanese Language at Keio University.
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