Alexandra Cutajar

Alexandra Cutajar is a seasoned professional in customer experience and operational excellence, currently serving as the Customer Experience Operational Excellence Manager at CouriersPlease since February 2023, where responsibilities include driving continuous improvement and innovation in the customer journey. Prior to this role, Alexandra held various positions at PROBE Group, including Customer Service Manager and Bid Manager, and served as Solution and Transition Lead at Salmat for nearly nine years, overseeing multiple customer-focused initiatives. Alexandra's educational background includes an ITIL Foundation certification and a Diploma of Management, reflecting a commitment to professional development and effective management practices.