Mohamed Makki is an experienced Client Success professional with a strong background in the information technology and services industry. They served as a Senior Relationship Manager at Citi from 2007 to 2012 and later held the position of Regional Head of Client Support at fetchr from 2015 to 2020. Currently, they are the Head of Customer Experience at a confidential organization, where they leverage their skills in analytical thinking, coaching, risk management, and account management.
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