James Lee is an experienced product specialist and manager currently leading a team at Coursera, where responsibilities include addressing user experience challenges and supporting product development across consumer and enterprise segments. Prior roles encompass customer success at AllyO, operational leadership in customer experience with Wonderful, and strategy lead tasks in freelance capacities. Notable past experiences also include insights specialization at Method, consumer strategy internship at AKQA, design leadership at Cora Interactive, and risk advisory consulting at KPMG LLP. James holds an MBA in Design Strategy from California College of the Arts and a BS in Business Administration and Economics from the University of California, Berkeley.
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